🧾 MITECH SOLUTIONS – Terms & Conditions
Last updated: 31/10/2025
1. Introduction
Welcome to MITECH SOLUTIONS. By accessing or purchasing from us (in-store, via WhatsApp, or online), you agree to the terms outlined below.
2. Products & Services
We specialize in refurbished desktops, laptops, monitors, and accessories, as well as software installation, IT support, and on-site services.
All products are tested before delivery. Product images shown are for illustration only.
3. Orders & Payments
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Orders are confirmed once payment is received.
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We accept cash, bank transfer, and e-wallet payments.
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Prices are subject to change without prior notice.
4. Warranty & Returns
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Refurbished items include a warranty of 30–90 days, unless stated otherwise.
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Warranty covers hardware defects only.
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No warranty for software issues, user damage, or water exposure.
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Items must be returned in their original condition for service or replacement.
5. On-Site & Installation Services
For on-site visits, reformatting, or Windows/Office installation:
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Service fees are charged per visit.
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Any software installed must be properly licensed.
6. Limitation of Liability
MITECH SOLUTIONS is not responsible for data loss, indirect damages, or delays due to factors beyond our control.
7. Privacy Policy
We respect your privacy. Personal information (e.g., name, phone number, address) is collected only to complete transactions, deliveries, or support services.
We do not sell or share customer data with third parties.
8. Contact Us
📍 Address: 8, Jalan Besar, Seksyen BK35A, 43000 Kajang, Selangor
📞 Phone: +6012-216 3731
🌐 Website: https://mitech2u.com.my
📲 WhatsApp: https://computers.wasap.my
✉️ Email: mitech2u@gmail.com